You will be able to return or exchange the items you have purchased within 14 days from the date of delivery, without destroying, consuming, or disrupting the resellability of the product. In order to return the product, you must follow the return conditions listed below. Otherwise, the product you send will not be accepted by us.
- The return or exchange period is 14 days.
- You can send an email to firstname.lastname@example.org specifying why your return or exchange request is made.
- The goods, the box, the packaging, if any, of the product to be returned or exchanged must be delivered complete and undamaged together with the standard gift. Otherwise, the return will not be accepted.
- When shipping the product to our address with the shipping company, the original box should be kept in such a way that it will not be damaged.
- The original box of the product will be returned within five (5) business days from the date of receipt of the invoice without any damage.